Westgate Branson Woods Resort

Westgate Branson Woods Resort

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Westgate Branson Woods Resort Reviews

Guest reviews are submitted by our customers after their stay at Westgate Branson Woods Resort

Guest reviews

• Westgate Branson Woods Resort
  Family with children

  7.410

  The availability of a pool and cleanliness. Also I had my grandsons with me ages 9 and 3. Loved the basketball court, volleyball court and shuffle board. Room was good too.

• Westgate Branson Woods Resort
  Family with children

  4.610

  Great location, gated facilities, good amenities

  Their staff placed us in the wrong rooms and took over 1 1/2 hours to resolve the issue. Basically ignored our requests to resolve which finally became "demands" that got the problem resolved.

• Westgate Branson Woods Resort
  Family with children

  5.410

  We really liked the fact there was a security guard/gate at the entrance. The acutal check in area with was I would assume are more of the suites was very nice. Might have to try those next time or the cabins with friends if we decide to stay there again.

  I was disappointed with the rooms looking out dated and ran down and in major need of update and repairs. But I guess you get what you pay for. May main issue was the "crib" issues we had. When we booked we were under the impression we could reserve a crib. We called the day before and re-verified this information and the gentleman said yes no problem we have you down as needing a crib. When we checked in we had to remind the person at the front desk about the crib. About 30-45 minutes sitting in our room waiting on them to bring a crib I called and they informed me they ran out. So I was ready to check out and ask for a refund but instead I toughed it out that night sleeping with an infant that moves a lot and could fall off the bed even with pillows piled up. Needless to say less than 4 hours of sleep that night made for a horrible expereince. Had we known this prior to we would have mad other arrangements.

• Westgate Branson Woods Resort
  Older travelers

  7.810

  Westgate Branson Woods Resort is nestled in the mountains and is out of the way but we found so very close to everything in Branson.

  Booking was very easy. We understood all the requirements including that the first night stay would be charged to our credit card - we had no problem with that. However, upon check-in we were informed there was an additional $50 deposit (on credit card) or $200 cash which was never mentioned on the the website for either Booked.net or the hotel itself. I discussed this with the check-in supervisor as this is not a good thing for families on a strict travel budget. Even though the $50 was released upon check-out it needs to be posted and you need to be upfront about all additional charges for the hotels you represent.

• Westgate Branson Woods Resort
  Group of friends

  10.010

  Great location, excellent value, good pool

• Westgate Branson Woods Resort
  Family with children

  3.210

  Had very dirty floors. Toilet didn't flush very well. ( had to use plunger several times) had to have outlet fixed. Fridge broke 2 times and our food spoiled. Tried to call management about refunding for food but had no one there and no one ever called back.

• Westgate Branson Woods Resort
  Group of friends

  10.010

  The young clerk at the front desk went above and beyond to help our party have an exceptional stay. His name is Aaron. He is an asset to your company.

  The breakfast buffet was terrible. I haven't had Tang as a choice with my meal since I was a kid and it still is awful. You could do much better than serving food in a maintenace storage room that needs a good cleaning. The restroom was filthy here and people had to washup here. Not up to the high quality of the rest of the resort.

• Westgate Branson Woods Resort
  Group of friends

  10.010

  I Chose it first for the 3 star recommendation, and second for the incredible rate. I was impressed that I requested extra pillows on the internet reservations and they were provided. It is a great place to meet my daughter who lives in Fayetteville ar.

  I was rather hot to have the breakfast buffet outside.

• Westgate Branson Woods Resort
  Older travelers

  7.010

  Location ,relative to Area of attractions

  Did not like location of BACK entry door.... obstacle course steps

• Westgate Branson Woods Resort
  Older travelers

  7.410

  Location. Amenities and value

  The breakfast was awful. Will never pay the price for it again

• Westgate Branson Woods Resort
  Older travelers

  8.810

  Beautiful wooded resort. Well kept. Outdoor games for family set up and ready to use.

  Our check in experience was horrible. Supposed to check in at 4:00 and room wasn't ready. Came back 3 times the final time being about 8:30 and room still not ready! We had needed showers and to change clothes for a Branson show and wasn't able to. Very discouraging!!

• Westgate Branson Woods Resort
  Older travelers

  7.010

  Good price.

  Our room was a bit run-down and dated. The refrigerator froze our foods & water. We had mtce look at it & they said it was fine, however, our food continued to freeze. In the middle of our 3rd day there a maid burst into our room by mistake. We've never had that happen before. Also, we didn't like that the staff tried to sell stuff(vacation packages) to us. We didn't come there for that.

• Westgate Branson Woods Resort
  Older travelers

  10.010

  Nice accommodations and with the 7th night free, good value. I liked having a washer and dryer to use. We enjoyed the dinner with entertainment and the bingo game too. It had everything we needed to be comfortable for a week's stay.

  It took SO long to get into our room, it was almost 7 PM. I know delays are sometimes unavoidable but we had been in early enough to get settled in, I thought we'd be some of the first ones. Maybe the "free" night put us at the last of the list?

• Westgate Branson Woods Resort
  Couple

  10.010

  I loved the privacy and exclusivity!

• Westgate Branson Woods Resort
  Older travelers

  7.410

  We enjoyed the amenities, security, and location! We also enjoyed the fact that there was a refrigerator & microwave in our room. The desk employees at check-in were most helpful. We also enjoyed one of the nature trails. It has alot to offer families in the way of entertainment and onsite food services.

  Our room was small and looked to be cheaper grade construction. We were there 3 nights. The second day our bed was not made, towels were picked up but no bath mat left. (However, our tip was collected)